One of the biggest predictors of success or failure in work is the degree of TRUST in a team dynamic.
Trust is associated with cooperation, information sharing, and effective problem resolution. A team without trust has difficulty establishing positive relationships, maintaining engagement, and has trouble collaborating.
All of this, as you may have guessed, is not conducive to your company and employee’s wellbeing. If you think your team has a low degree of trust, acknowledging so, solves 50% of the problem.
Building trust in your organization starts with you!
Now that you are aware, let’s solve the remaining 50%!
Here are 8 actions you can do to build trust:
1. Engage in open and direct communications to resolve problems
2. Keep all stakeholders informed, especially when filling commitments is at risk
3. Spend time directly engaged with the team asking non-assumptive questions to gain a better understanding of the situations affecting the team
4. Be direct and explicit about what you need or expect
5. Do not withhold information out of a fear of being wrong but be willing to share information even if you may be wrong
6. Be receptive to innovation and address any issues or concerns in a forthright manner
7. Look beyond your own interests
8. Demonstrate a true concern for others and avoid engaging in pursuits that could be viewed as being detrimental to the interests of others
– PMBOK Guide and Standards, 2013
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